Customer Comments & Feedback

Please see a small selection of our recent Customer Comments:
Client Details removed for their protection

We only tend to feedback when we receive something and feel happy. Last night my roboguards went off and after them seeing us reacting they ran off. Unfortunatley it was so sad to be in the situation where next door then got broken into last night, everybody was tied up as our only thought was they went next door instead. All in all a very bad robbery. After helping our friends through the incident we said that our alarm went off and they ran away, so we showed them how our Roboguard works. Within an hour they had ordered a kit which arrived the next day. I helped them set it all up, they actually said a couple of days later they have felt so much more at ease with perimeter security in place.

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Fantastic service, exceptionally fast delivery and all set-up in a day; We couldnt have asked for more.

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Hi Guys, thank you very much for very rapid transaction I appreciate it, especially that everything was completed the same day. I received the units the next morning (far quicker than expected) and we all slept last night, if the ROBOs alarm one will have to react, far better than having someone already inside your house.

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I received the package, thanks for the speedy service. I will be installing it within this week as soon as I get a gap, it seems straight forward, your installation guide is informative and very easy to follow.

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Thank you very much for your prompt and professional service.

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Thanks for the quick response and great service. It is much appreciated. My package was just delivered, how did it get here so quickly?. I also followed it with the tracking number you supplied.

Just to let you know the installation went perfect and everything is working 100s! Thanks a lot for setting everything up for us so quickly.

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Thanks m8 awesome service, especially being helped on Sunday in a panic. I'm so glad that you monitor emails over the weekend, package received Monday afternoon, installation complete, I will sleep again tonight knowing that my perimeter system is up and running.

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Thank you for your great assistance, after contacting an agent and was just told to buy a kit with 6 sensors I was a little put out. Then after your very personal help (your emailed presentation was brilliant and showed me exactly where best to place beams) we worked out that 4 beams would perfectly cover my areas of concern. Why is buying anything in this country so hard, all credit to you as it was made far easier.

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This is the best customer service i have ever received! I will be recommending you business to everyone.

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I am writing this comment, but before I explain you should know that I am the owner of Perimeter Security and run this operation. It is normal for us to always arm the system in the evening when we are home so if a beam is broken the siren will sound. I have a wife and young twin boys so protecting my family is paramount. On Friday night at around midnight everybody had gone to bed, the system was armed, I was still watching TV, suddenly the siren has been set off around the back of my garage. Almost immediately I launched myself up from the sofa to have a look out of the window, a shot was fired towards me and the intruders were already running off. We had security and the police arrive, inspected everything around the property and there was no sign of any attempt on the house, no tampering with windors or doors. It was only in the morning that we found that they had bent/cut 5 small sections of our pallisade and come under the fence. The beam that was set off was the one right by where they entered and left. This is my story, my perimeter alarm saved our lifes, if we didn't have this level of protection round our property I may not have been able to write this report. I therefore please ask anyone not to wait until something happens before you consider perimeter protection, rather protect yourselves before something happens (hopefully it never will) don't be a victim of crime protect you and your family beofre it is too late. I never wanted to ever be in the the position to write this story but I am for the first time in many years having to. Please listen to me, don't get caught out do something for your family you do not know when you are being watched.

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Best thing we ever did, we put this in nearly 4 years ago now. After a lot of deciding about where to mount our sensors we decided to make them obvious to anyone scoping us out. We have not had any attempt on our property (not that we know of) and feel so secure. Personally if you make them obvious (our opinion) then you are showing any of these horrible gits that you are serious about your security and we should not be targetted! I do however feel very sorry for 4 other close residents near to us that have all recently been hit, maybe that shows you how effective obvious security is! I have referred your services to our whole community.

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This next comment is from someone that was referred by the customer above:
After being "hit" ourselves we decided it was time to do something about this, especially that this is our 3rd robbery. Mr.XXX (above) mentioned Perimeter Security to us and we took it up, yes there is a cost associated with it but it's been 3 months now and we havent even had our fence cut since putting up the beams, others in our community have been hit time and time again, do we feel safe, no but we feel a whole lot safer knowing that breaching our perimeter is now very difficult to any intruder. Come on try me again boys at least now I know where you are around my property give me an excuse to use some "fast lead".

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I recently had trellidoors put in at home, upgraded my alarm system and had electric fencing fitted. Then after much contemplation I had a perimeter security system installed at my home. Having the perimeter security system installed was by far the best investment I have ever spent. Going back and looking at my situation, quite honestly if I had done this first I wouldnt have needed to do all the other upgrades to my security. Everything works so well, it does exactly what it needs to do, I now sleep well at night and feel much safer. Please feel free to post my comment as I am so happy with what I have and people need to know that this is a seriously good system, anyone contemplating one of these systems should not hold back and spend time thinking about getting it as it could be too late, just put your order in it could save help to save your life.

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A Fantastic Reference from one of our Clients (Thanks Very Much)
Vehicle nearly stolen; Dogs dead - Sunday night, 29 March, at about 02h20 the RoboGuard (a wireless motion sensor outside, one of four) beeped 3 times in the kitchen and I immediately went to the lounge and looked through the window at the stoep where the specific RoboGuard is situated. At first I didn't see any problem but knew as only human body triggers the eye and there must've been someone sniffing around. Then I saw a movement behind the LDV and shouted at 'them' to............please click to read more.......

We leave the system on at night without arming it's siren, it gives me a chance to sneak a look outside without anyone knowing that I know they are there when a zone is triggered. Two intruder attempts have been stopped this week as firing a round off is very effective at making people run! When the property is empty when we go out we arm the siren (separate to the house alarm). We can only assume that when intruders have been to the property while no-one is there the siren goes off and they have run off as the siren sounds before they are even at a window! They must assume we are there and have pressed our panic button. We know this has probably happened before as when you disarm the siren "blips" twice to tell you its been disarmed but if it "blips" three times it is telling you that something has been triggered. When it blips three times we are aware that something has been triggered so we are already alert. Yes we have had attempts since we put our RoboGuard system in but only attempts, we feel so much safer. Thanks guys.

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What a fantastic system, how did we ever manage without it!

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We ordered a system on Friday morning and paid with utter urgency in mind do to a break in on Thursday evening. Toby helped us with everything we needed, as he was local he even personally delivered everything to us ready to install on Saturday morning - Thanks so much for you personal service and exceptional delivery.

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A burglary at our property was foiled recently as our perimeter system alarm was set off, after jumping out of bed we watched as the intruders were already running of the property. We are ordering more, everybody should have protections such as this!

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Great speedy service, thanks for all your help. Everything was installed easily, your manual really helped us setting everything up. A fantastic product!

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Used your “Roboguard”, 2 Beams for the last year, and I feel 100% safer. The beams are on permanently; I have had 2 attempted entries and stopped them before they happened.

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Wouldn’t do without them, we’ve even taken them camping with us and used them as a portable device.

2 more attempts foiled, my roboguards went off and a quick flicker of the torch sent the guys away.

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Ok, so things sometimes go wrong, I de-programmed a couple of my sensors and had a panic, one quick phone call solved everything, thanks so much for helping me so late one evening.

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Thanks Very Much for your support...........